The ACPAC Modernization Act updates the membership of the Aviation Consumer Protection Advisory Committee to formally include representation for ticket agents.
Jacky Rosen
Senator
NV
The ACPAC Modernization Act updates the composition of the Aviation Consumer Protection Advisory Committee by formally adding ticket agents as a represented member group. This legislation ensures that ticket agents are included in the committee’s advisory process to better address aviation consumer protection issues.
The ACPAC Modernization Act is a targeted update to the FAA Modernization and Reform Act of 2012. Its primary function is to expand the membership of the Aviation Consumer Protection Advisory Committee (ACPAC) by officially adding 'ticket agents' to the list of represented groups. While it sounds like a minor administrative tweak, it formally shifts who has a seat at the table when the government discusses airline consumer rights and industry standards.
Currently, the ACPAC advises the Department of Transportation on a wide range of issues, from hidden baggage fees to how airlines handle flight cancellations. By amending Section 411 of the 2012 Act to include ticket agents under subsection (b), paragraph (5), the bill ensures that the people who actually sell the travel—think third-party booking sites and traditional travel agencies—have a formal voice in these policy discussions. For a traveler, this means the committee will now hear from the intermediaries who often deal with the headache of rebooking your flight or processing your refund when an airline’s system goes down.
Beyond the membership expansion, the bill performs some legislative housekeeping. It makes minor punctuation corrections in subsection (b) and removes the term 'ticket agents' from subsection (i). This removal from the latter section is a technical necessity to avoid redundancy now that they are officially listed as a core represented group. While these changes won't immediately lower your airfare or shorten the security line, they ensure that the advisory body responsible for consumer protection is legally structured to include the full spectrum of the travel industry, potentially leading to more comprehensive advice on how to protect passengers' wallets and time.