This Act mandates transparency for digital labor platforms regarding algorithmic decision-making and electronic monitoring, caps platform take rates, ensures detailed pay disclosures, and establishes strong enforcement mechanisms and worker protections.
Brian Schatz
Senator
HI
The Empowering App-Based Workers Act aims to increase transparency and accountability for digital labor platforms by requiring detailed disclosures about electronic monitoring, automated decision-making, and pay calculations. The bill establishes strict limits on platform "take rates" for ride-hailing services and prohibits the use of personal data to unfairly set compensation. Furthermore, it grants app-based workers new enforcement rights, including the ability to sue for violations and invalidates pre-dispute arbitration clauses.
The “Empowering App-Based Workers Act” is a major move to pull back the curtain on the tech that runs the gig economy, specifically targeting how platforms like ride-share and delivery apps monitor workers and decide their pay. In short, this bill demands transparency from the algorithms and gives workers the legal muscle to fight back if they suspect they’re getting shorted or unfairly penalized. It’s an attempt to put some guardrails on the automated systems that have been operating in the dark.
If you drive for an app or deliver packages, you know your job is run by a black box—the algorithm. This bill makes platforms crack that box open. If a platform uses electronic monitoring or an automated system to make decisions about you—like who gets an assignment or how much you get paid—they have to tell you exactly how it works (Sec. 4). This isn't just a vague statement; they must detail what data they are collecting, how long they keep it, and the relative importance or “weight” of the main data points the system uses to make decisions about your pay and assignments. For instance, if an algorithm decides your bonus based 70% on your acceptance rate and 30% on customer ratings, the platform must disclose that breakdown.
One of the biggest frustrations for gig workers is not knowing exactly what the customer paid versus what the company kept. This bill fixes that by mandating an itemized receipt after every single job (Sec. 4). This receipt must clearly show the total amount the consumer paid, the platform’s exact take rate (the percentage they kept), and the amount you were paid. On top of that, platforms must send a weekly summary showing your total pay, total time worked, and your calculated hourly wage for that week. This level of detail is a serious check on wage theft and the opaque “take rates” platforms currently use.
For ride-hailing services, the bill puts a hard limit on how much the company can keep. The platform generally cannot take more than a 25% cut of what the customer pays for the ride (Sec. 5). This is a direct response to reports that some companies are keeping 40% or even 60% of the fare. Furthermore, the platform cannot charge any fees to the worker that would push the company’s total cut beyond that 25% limit. If you’re a driver, this provision could mean a significant bump in your per-ride earnings, forcing the platforms to operate on tighter margins.
This bill restores significant legal rights to workers. Any pre-dispute agreement that forces you into private arbitration or stops you from joining a class-action lawsuit is now invalid and unenforceable (Sec. 13). This means if you suspect the platform violated your rights under this Act, you can take them to court. The bill also mandates equal pay for substantially similar work unless the difference is based on actual cost differences related to the work itself or a union contract (Sec. 5). This directly challenges the practice of using algorithms to set personalized wages for the same job.
This is where the bill gets serious about compliance. The Secretary of Labor gets broad power to investigate, inspect records, and fine platforms (Sec. 9). The penalties are steep: minimum civil fines start at $25,000 per violation, jumping to $50,000 for repeat offenses. Even more critically, the bill establishes a private right of action, allowing workers and consumers to sue platforms directly. If a platform fails to provide required disclosures, they face minimum statutory damages of at least $20,000 per failure. For violating the whistleblower protections, the minimum damage is $25,000. These massive minimum payouts mean platforms face enormous litigation risk, which could be a powerful deterrent against non-compliance.
While the worker protections are strong, the bill hands a lot of power to the Secretary of Labor, who must define key terms and create specific rules within 180 days (Sec. 11). Judicial review of these regulations is severely limited, meaning courts can only challenge the rules if the Secretary’s interpretation is deemed unreasonable (Sec. 12). This concentration of regulatory power could lead to rules that are overly complex or burdensome, potentially impacting platform operations. The bill includes a section (Sec. 14) warning that the law cannot be used to justify cutting a worker’s flexibility or access to jobs, suggesting lawmakers are aware that platforms might try to reduce opportunities in response to the high compliance costs and liability.