PolicyBrief
H.RES. 327
119th CongressApr 10th 2025
Of inquiry requesting the President of the United States to furnish certain information to the House of Representatives relating to the operations of the Social Security Administration after March 12, 2025, including information on the Department of Government Efficiency's access to the Social Security Administration and to information in the possession of such Administration.
IN COMMITTEE

Demands the President to submit documents to the House regarding changes to Social Security policies, office closures, and staffing reductions after March 2025.

Steven Horsford
D

Steven Horsford

Representative

NV-4

LEGISLATION

House Resolution Demands Info on Post-March 2025 Social Security Changes: Phone Applications Cut, Offices Closing?

This resolution isn't making new rules, but it's asking the President for the inside scoop on some major shifts happening at the Social Security Administration (SSA) after March 12, 2025. Think of it as the House of Representatives formally requesting documents and communications detailing why certain changes were made and what their effects might be. They want this info within 14 days of the resolution passing.

Dialing Back Access? The End of Phone Applications

One big area the House wants answers on involves SSA policies announced in March 2025 that apparently ended the option to apply for Social Security benefits over the phone. According to the resolution, folks unable to apply online might now need in-person validation at a local office. This inquiry specifically asks for any analysis done on how ditching phone applications affects people's ability to actually get the benefits they're entitled to – seniors, survivors, spouses, and children included. If you or someone you know relies on phone support because getting online is tough or traveling to an office is a barrier, this is a key point of the investigation.

Shrinking Footprint: Office Closures and Staff Cuts

The resolution also demands information on any closure or consolidation of SSA field offices, card centers, and hearing offices since mid-March 2025. Fewer offices could mean longer travel times for those needing face-to-face help. Tied to this, the inquiry asks about staffing reductions, including layoffs, within the SSA during the same period. Fewer staff could potentially translate to longer waits for appointments, claims processing, or getting questions answered – a real headache if you're navigating the system.

Who's Looking Over SSA's Shoulder?

Finally, there's a request for documents related to the access a 'Department of Government Efficiency' has to the SSA and its information. The resolution doesn't define this department, but the House clearly wants to understand its relationship with the SSA and what data it can access. This part of the inquiry seems focused on transparency and understanding how different parts of the government are interacting with the agency responsible for crucial benefits.