PolicyBrief
H.R. 9120
119th CongressJun 3rd 2026
To require the Postal Service to implement recommendations from the Inspector General of the United States Postal Service for improving identification and notification of undelivered and partially delivered routes, and for other purposes.
IN COMMITTEE

This bill mandates the Postal Service to implement recommendations from the Inspector General's report on improving the identification and notification of undelivered or partially delivered mail routes.

Angie Craig
D

Angie Craig

Representative

MN-2

LEGISLATION

Postal Service Mandated to Fix Undelivered Routes: One-Year Deadline Set for Delivery Reforms

This bill requires the United States Postal Service (USPS) to finally act on a specific set of corrections issued by the Inspector General in a December 2022 report. That report, titled 'Delivery Operations – Undelivered and Partially Delivered Routes,' pointed out exactly where mail was falling through the cracks. Under this legislation, the USPS has exactly one year to review those recommendations and, wherever it is practical to do so, put them into effect. It is a direct move to stop the guessing game regarding why some neighborhoods see their mail carriers every day while others experience mysterious gaps in service.

Sorting Out the Mail Gaps

The core of this bill is about accountability for 'undelivered routes'—those days when your mail simply doesn't show up because a route wasn't covered. For a small business owner waiting on a physical check or a remote worker expecting a new laptop, these delays aren't just annoying; they are disruptive. Section 1 of the bill specifically targets how the USPS identifies these failing routes and how it notifies the public. Instead of leaving residents in the dark, the bill pushes for a system that recognizes a delivery failure in real-time, allowing the post office to address the bottleneck rather than letting mail pile up in a distribution center.

The 'Practical' Loophole

While the bill sets a firm one-year clock for implementation, it includes the phrase 'where practical' regarding the Inspector General’s recommendations. In the world of policy, this is a bit of a gray area. It gives the Postal Service some wiggle room to opt out of specific reforms if they prove too expensive or logistically impossible. However, the requirement to at least review and attempt these fixes means the USPS can no longer ignore the 2022 findings. For the average person, this should lead to more predictable delivery windows and fewer 'ghost' days where the mailbox stays empty without explanation.