PolicyBrief
H.R. 3958
119th CongressJun 12th 2025
To require the United States Postal Service to notify postal customers and relevant officials when operations are temporarily suspended at a post office, and for other purposes.
IN COMMITTEE

This bill mandates that the United States Postal Service must notify customers and officials before and during any temporary post office closure, while also arranging for alternative local services.

Mario Diaz-Balart
R

Mario Diaz-Balart

Representative

FL-26

LEGISLATION

Post Office Closures Require 60-Day Notice and Temp Services Under New Bill

If you’ve ever shown up to your local post office only to find a vague, handwritten note taped to the door saying, “Temporarily Closed,” this bill is for you. This legislation is a direct response to those frustrating situations, requiring the U.S. Postal Service (USPS) to follow a strict and transparent process anytime they decide to temporarily suspend operations at a post office.

This bill mandates that the USPS can’t just shut down and leave everyone hanging. They must give detailed notice to postal customers and local officials, establish replacement services nearby within 10 days, and provide opportunities for community feedback on the closure and the relocation of services. Crucially, if the closure is planned, the USPS must notify the community at least 60 days in advance.

The New Rules of Engagement: No More Ghosting

For most people, the biggest change here is the transparency. Under Section 1, the USPS has to be specific about why the office is closing, the expected reopening date, and exactly how they plan to offer retail services while the doors are shut. This notice must be mailed to everyone served by that location, posted physically on-site, and shared online and via social media. They also have to email relevant elected officials—your local mayor, county executive, and Congressional reps—so they know what’s going on.

Think about the small business owner who relies on that local post office to ship products daily. A sudden closure can shut down their operation. The 60-day advance notice for planned closures gives them time to adjust their logistics. Even if the closure is sudden—say, due to a burst pipe—the USPS still has a 14-day deadline to get the official notices out. This puts a hard stop on the practice of silent, indefinite closures.

Guaranteed Service, Even When the Doors Are Shut

One of the most practical provisions is the requirement that the USPS must set up alternative retail postal services within 10 days of the closure. These replacement services must cover essentials like selling stamps, package drop-off, and allowing P.O. box holders to get their mail. For rural areas or neighborhoods where the post office is the only place to get these services, this is a lifeline.

However, the bill is a little vague on the quality or convenience of these temporary services. While the USPS has to provide them, the size of the temporary setup, its hours, or its accessibility compared to the original location are left to their discretion. The bill also carves out exceptions, allowing the USPS to skip the detailed notice rules if the closure is due to a government order or is “immediately necessary because of health or safety issues.” While necessary for true emergencies, this 'health and safety' clause is a bit broad and could potentially be used to justify rapid closures that bypass the 60-day notice.

The Ongoing Status Update

If the temporary closure drags on past six months—which, let’s be honest, often happens with government infrastructure projects—the USPS has to send out a status update every three months until the post office reopens. This ensures that the community isn't forgotten and that officials are kept in the loop. For the USPS, this means a significant increase in administrative burden and compliance costs, as they now have strict deadlines and detailed reporting requirements for every single temporary closure. But for the customer, it means an end to the uncertainty and the feeling of being left in the dark about an essential public service.